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Finance: Elon Musk says Tesla customers may have to wait longer to get a response from customer service due to a large increase in deliveries (TSLA)

Finance: Elon Musk says Tesla customers may have to wait longer to get a response from customer service due to a large increase in deliveries (TSLA)



Tesla CEO Elon Musk.

Some Tesla customers will have to wait longer to get a response from customer service due to a significant increase in vehicle deliveries, CEO Elon Musk said via Twitter on Wednesday. Tesla did not immediately respond to a request for comment on how long the extended response times will last.

  • Some Tesla customers will have to wait longer to get a response from customer service due to a significant increase in vehicle deliveries, CEO Elon Musk said via Twitter on Wednesday.
  • "Due to a large increase in vehicle delivery volume in North America, Tesla customers may experience longer response times. Resolving this is our top priority," he said.
  • Tesla did not immediately respond to a request for comment on how long the extended response times will last or what percentage of customers may be affected.

Some Tesla customers will have to wait longer to get a response from customer service due to a significant increase in vehicle deliveries, CEO Elon Musk said via Twitter on Wednesday.

"Due to a large increase in vehicle delivery volume in North America, Tesla customers may experience longer response times. Resolving this is our top priority," he said.

Tesla did not immediately respond to a request for comment on how long the extended response times will last or what percentage of customers may be affected.

Musk's tweet came one minute after he replied to a Twitter user who said that Tesla's customer service was not responding to his emails as he prepared for delivery of a Model 3.

"My apologies, am working on this exact issue right now," Musk said in response.

Have a Tesla news tip? Contact this reporter at [email protected]



Click here to read the full text by Mark Matousek

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